We will endeavour to ship all UK items by Recorded Delivery (unless you have paid for UK Special Delivery) and all overseas orders by International Airmail. Special Offer items will normally not be sent by recorded delivery due to the reduced price of the items. We do offer a no tracking option but this is at your own risk. However, we do obtain proof of posting.
To see a full list of options, see: Delivery Options
Should you place a shipping note or request which entails the item to be left somewhere or with someone other than with the purchaser, Sazoo will be unable to support in the search for any lost or misplaced parcels and is excluded from the 10 day returns policy. In the unlikely event that a parcel is lost Sazoo will provide you with the tracking number but it is your responsibility to file a claim with Royal Mail.
Orders will be taken from most international customers and will be processed in the normal manner. Although we will try our best to help you minimise import duties and taxes, it is your responsibility and not ours, to pay any import duties and taxes which may be applied to any delivery in order for your package to clear customs. For more information regarding your country's custom policies, please contact your local customs office. Sazoo does not collect duties and taxes on behalf of the desitnation country and cannot predict what your particular charges may be.
PLEASE NOTE: We will not deliver to the following countries - Argentina, Ascension, Barbados, Belarus, Brazil, Burma/Myanmar, Chile, Columbia, Democratic Republic of Congo, Ecuador, Eritrea, Federal Republic of Yugoslavia and Serbia, International Criminal Tribunal for the Former Yugoslavia, Ghana, Indonesia, Iran, Iraq, Ivory Coast, Jordan, Kuwait, Latvia, Lebanon and Syria, Liberia, Mexico, Nigeria, North Korea (Democratic People's Republic of Korea), Paraguay, Republic of Guinea, Singapore, Somalia, South Africa, Sudan, Tunisia, Trinidad & Tobago, Uganda, Ukraine, Uzbekistan or Zimbabwe.