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Terms And Conditions |
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About Us
Sazoo are completely dedicated to your total satisfaction. If you have any suggestions or comments please send us a message using the form on the contact us page.
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Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for some details that we need to be able to satisfy the order.
We accept payment via credit card or paypal. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard, solo, delta and switch. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, post or over the Internet.
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Shipping And Handling
We will Endeavour to ship all UK items by Recorded Delivery and all overseas orders by International Airmail.
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Delivery Schedule
We will normally send out your order in 2-3 business days. International orders are generally sent in the same timescales and should be received in under 10 days.
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Back Orders
We will try to complete back orders as soon as possible. Email communication will be made regularly to ensure you are aware of all activities.
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Tax Charges
All orders are VAT free.
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Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
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Guarantee
We guarantee your satisfaction. All of our products come with a 7 day return guarantee from the date of receipt. All tags must remain attached and products in an unused condition.
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Reaching Us
If you need to reach us you can write to us at Sazoo.co.uk, PO Box 5775, Derby DE1 0DJ, England or call us on 0871 508 1211.
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Privacy Policy
Sazoo do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
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Returns Policy
At Sazoo your satisfaction is important to us. All items we sell, we personally inspect ourselves prior to shipment. We do not sell inferior quality or seconds. Unsoiled items in original packaging / condition (tags also must be attached) may be returned for exchange or refund of purchase price strictly within 7 days of receipt. Please only return the items which you require refunding or exchanging, as it is not necessary to send the whole parcel. However, in order for us to be competitive, any parcel returned for exchange (and any subsequent returns) will be subject to a small handling and posting charge of £3 (taken from your original credit card) for the UK, £5 for Europe and £7 for the rest of the world.
Your packing slip or order number is required to process your return. Shipping and handling fees are not refundable. Sazoo cannot be responsible for lost or misdirected returns, so for your protection, prepay and insure all returns and send them to the address shown in the contacting us section. This does not affect your statutory rights as a consumer.
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